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Care Options

When you’re sick or injured there are several places to go for care – a doctor’s office, an urgent care center, or the emergency room. How do you choose between the three of them? That starts with understanding your options, so you can make the best decisions for you and your family.

Know Where to Go

Routine Preventive Services

Blue KC health plans cover in-network routine preventive care services and the related office visit at 100%.

View Routine Preventive Services
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Find a Doctor

The Blue KC Doctor and Hospital Finder will help you make more informed decisions. So be sure to take advantage of all the features there – including search filters, cost estimates, comparison options, provider reviews and quality information.

Login to MyBlueKC.com to access the Blue KC Doctor and Hospital Finder; once logged in the search results will be tailored to your plan's network. For step by step help on how to use the Find a Doctor tool, refer to this guide.

If you aren't sure of all your care options, click the Know Where to Go button below.

Find a doctor guide Know Where to Go

Routine Preventive Services

Blue KC health plans cover in-network routine preventive care services and the related office visit at 100%.

View Routine Preventive Services
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Virtual Care

When you, or someone you care about, are sick or in pain, you want to get care – fast. But, depending on the time of day or appointment availability, your options are limited. That’s why we introduced a new one. Blue KC Virtual Care gives you access to board-certified doctors 24/7/365 straight from your smartphone, tablet, or computer. You can also schedule a virtual visit with a behavioral healthcare provider if you need it.

Urgent or Sick Care Needs

  • No appointment necessary
  • For common medical concerns, such as sinus pain, sore throats, rashes, urinary tract infections, pink eye and more
  • Affordably priced based on your plan's benefits

Behavioral Healthcare Needs

  • Appointment can be scheduled with a psychologist or counselor
  • For behavioral healthcare concerns, such as anxiety, depression, substance abuse, and more
  • Affordably priced based on your plan’s benefits, and based on behavioral healthcare provider type

Always Private and Secure

Note: Spira Care and Spira Care (HSA Eligible) members only should use service key SPIRA when registering.

Visit Blue KC Virtual Care

Or download the Blue KC Virtual Care app

Download from the App Store Get it on Google Play

Log onto MyBlueKC.com

With the help of our health tools, you can build a healthier life. And your member portal is the place to find them.

LogIn
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Cost Estimator

Blue KC gives you a powerful estimate and price comparison tool to shop for healthcare. Simply login at MyBlueKC.com and access our Find Care tool. Once logged in, you can search by provider name, hospital, facility and compare your options.

Log onto MyBlueKC.com

With the help of our health tools, you can build a healthier life. And your member portal is the place to find them.

LogIn
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Preventive Care

Why is regular preventive care so important? It focuses on maintaining your overall health – and can help you avoid serious health problems down the road. This vital type of healthcare includes immunizations, vaccines, physical evaluations, lab work, x-rays and health screenings. And yes, even flu shots.

For most Blue KC policies, when your doctor is in-network, your preventive services will be covered at 100%.

view the preventive services list

Log onto MyBlueKC.com

With the help of our health tools, you can build a healthier life. And your member portal is the place to find them.

LogIn
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MyBlueKC App

Save time. The MyBlueKC app helps you manage health information and your coverage—anywhere, anytime. Access a digital version of your ID card, track claims, find care, view plan usage and more. (Not yet available for Medicare Advantage members)

View and Download
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A Healthier You App

This tool is a companion to the A Healthier You™ member portal. Use the app to set health goals, track your progress and earn reward points as you take actions to live healthier.

View and Download
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Care Management App

You’ve got a friend in your care management corner. This app connects you to a care team that will offer encouragement and support as you take charge of your health.

View and Download

Log onto MyBlueKC.com

With the help of our health tools, you can build a healthier life. And your member portal is the place to find them.

LogIn