How do I submit a claim and what information needs to be included?

The easiest way to submit a claim is through our online form, which you can find in your member account under Claims & Usage.

You will see a few different claims forms available to you, so you will need to select the one that best applies to the services you received.

To ensure your claim processes, make sure you include an itemized bill from your provider that lists, line-by-line, the services you obtained and the charges for each individual service. The bill should include the name of the person receiving these services, as well as the provider’s name.