
You’ve moved!
When you relocate to a new permanent mailing address, it’s important for Blue KC to update your address on file and ensure that you continue to receive important communication from us about updates to your plan.
To update your mailing address:
- Visit the Healthcare Marketplace website and log in to your account to make updates.
- The Healthcare Marketplace will share these updates with Blue KC soon after your changes are submitted.
To make plan changes:
If you have relocated to an area that impacts the insurance options available to you, you may have the opportunity to change your plan type.
If you qualify, you may need to share documentation like a new rental agreement, deed, or mortgage with your employer that shows you have moved into a new plan area.
You can call the Healthcare Marketplace customer service phone number to inquire: 1-800-318-2596.

Marriage
Getting married may allow you to make changes to your Blue KC plan. When your employer offers plans that cover spouses and children, this qualifying life event lets you add your new spouse and any biological or stepchildren to your policy.
To initiate changes, you need to:
- Notify the Healthcare Marketplace within 30 days of your marriage date to inform them what updates you would like to make.
- Prepare to supply them with a copy of your marriage certificate.
Documentation received prior to the end of the month allows coverage to begin as of the first day of the next month.
Divorce
When your spouse is included on your plan and you complete your divorce, you may be allowed to make changes to your Blue KC plan. This qualifying life event lets you remove your spouse and any biological or stepchildren from your plan.
To initiate changes, you need to:
- Notify the Healthcare Marketplace within 30 days of the date your divorce is finalized.
- Prepare to supply them with a copy of your divorce decree.
Your plan will be updated to reflect the effective date of the divorce.

Congratulations on your new addition!
Growing your family may allow you to make changes to your Blue KC plan. When your employer offers plans that cover children, this qualifying life event lets you add your new child, as well as any other biological or stepchildren not currently covered by your policy.
To initiate changes, you need to:
Notify the Healthcare Marketplace within 30 days of the child’s birth or adoption date.
The Healthcare Marketplace may ask for a birth certificate or adoption paperwork to verify the dates associated with this update.
For pregnancies, the child will be retroactively added to your plan as of their birthday.
For adoption, the child will be retroactively added to your plan as of their adoption date.
Pregnancy resources
We’re here to support you along your pregnancy journey with online resources, prenatal nurse case managers, and helpful benefits:
Welcome Assessment: Well & High-Risk Prenatal Program
Guide: Breast Pump Benefit

They grow up so fast…
Children reaching the ages of 18 and 26 years old are responsible for managing a larger share of their healthcare choices. We’re outlining what to expect and consider as they reach these milestone birthdays.
Your child is turning 18 years old:
- Children turning 18 are eligible to stay on the policyholder’s plan until the age of 26, but are also able to move to their own plan.
- Due to health privacy laws, the policyholder and spouse on the plan will no longer be able to view claims and EOBs for their child online.
- Those turning 18 can create their own member account with a unique email address.
An adult child on the policy is turning 26 years old:
- Those turning 26 are no longer eligible to stay on the policyholder’s plan.
- This qualifying life event allows them to enroll in a plan through their employer or purchase their own individual plan.
Need to purchase a plan?
Blue KC offers a range of plan options, and our local team is here to make enrollment easy. Visit our Shop Plans page or call 877-521-4249 Monday through Friday, 8 AM to 5 PM to get started.

Interested in coverage for dental care?
Blue KC offers individual and family dental plans with an extensive network of dentists, ensuring choice and convenience for you.
Included dental services:
- Preventive services like routine cleanings and x-rays
- Fillings, tooth extractions, root canals
- Crowns, bridges, and related adjustments
- Dentures and bone grafts
- Additional services as outlined in your policy
Service availability timelines:
- Preventive services are available as soon as your plan start date occurs.
- Waiting periods of 6 – 12 months are required for more intensive procedures, but can be waived if you have had continuous coverage from a separate plan or insurer.
Start exploring plans
We’re here to help. Call our team at 833-467-2153
Shop and get a quote on available plans

You have an additional insurance policy
Great! It’s important that Blue KC understand the details of any additional insurance policies you may have for yourself and any family members. This helps ensure we process claims correctly between the multiple policies, and you avoid paying more for your care than you actually owe
You no longer have an additional insurance policy
We appreciate you telling us about changes to your insurance coverage.