How can I pay my bill?

Copies of your billing statement can be found in your member account under Pay My Bill.

How can I pay my bill?

  • To pay online, log in to your member account and go to Pay my Bill to then be directed to a secure payment site to enter your credit card or bank account information (for EFT payments).
  • To pay over the phone, call Blue KC Customer Service at the number listed on your member ID card. You must pay by credit card or EFT when making a payment over the phone.
  • To pay by mail, send in your payment to:
    Blue Cross and Blue Shield of Kansas City
    P.O. Box 801285
    Kansas City, MO 64180-1285
    To ensure we post the payment to your account in a timely manner, please include the payment stub from the bottom of your statement with your payment.