2025 ACA Individual & Family Plans Member Guide

Welcome to Blue KC!

For over 85 years, Blue Cross and Blue Shield of Kansas City (Blue KC) members have been at the heart of everything we do. We’re grateful you trust us as a partner in your health and well-being. That’s the Benefit of Blue®.

Your Blue KC coverage brings you healthcare choices that fit the way you live, and we’re here to help you navigate your healthcare experience and show you how to get the greatest benefits from your plan.

TIP: Bookmark this page for future reference.

Please verify your coverage and benefit details in your Member Portal by visiting MyBlueKC.com.

GETTING STARTED
Understanding Health Insurance Terms – View and Download
Your Member Portal On MyBlueKC.com – View and Download
Your Blue KC Member ID Card – View and Download
What to Expect on Your Explanation Of Benefits (EOB) – View and Download
MyBlueKC Mobile App – View and Download
Opt-In To Text Messaging – View and Download

FINDING CARE
Knowing Where To Go For Care Starts Here – View and Download
Find A Doctor Or Hospital – View and Download
Blue KC Community Support Tool – View and Download
Virtual Care – View and Download
How Prior Authorization Works – View and Download

BENEFITS
Blue365® – View and Download
Save and Earn with SmartShopper – View and Download

PHARMACY
Making the Most of Your Pharmacy Benefits – View and Download
Use Rx Savings Solutions to Save on Prescriptions – View and Download

^{For details about your coverage, please review your Blue KC certificate, which outlines the benefits, exclusions, responsibilities, rights and other important information related to your health insurance plan. To view your current Blue KC contract/certificate, or to print a copy of your Summary of Benefits and Coverage, visit MyBlueKC.com and click on Plan Benefits.}