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Getting Started
Blue Cross and Blue Shield of Kansas City (Blue KC) is committed to providing excellent service so you can make the most of your healthcare plan. Now that you’ve enrolled in a Blue KC health plan, it’s time to get started.
Access Your Member Account
Visit MyBlueKC.com or download the MyBlueKC mobile app and register using the information on your Blue KC Member ID card.
View Your Member Certificate
Your Member Certificate provides detailed information about your Blue KC coverage. You can refer to this document for an in-depth look at your plan benefits, covered services, provisions, programs offered, contact information, and more. You can access this information by:
1. Logging into your member account on MyBlueKC.com
2. Find ‘Plan Benefits’ on the left
3. Select the ‘Plan Documents’ button
4. Click ‘Download Medical Benefit Booklet’
Find Care
You have access to the Find Care tool to search for in-network doctors, dentists, hospitals or procedures. You can also estimate out-of-pocket costs, compare options and read reviews. To use the Find Care tool, log into your member account on MyBlueKC.com and click ‘Find Care’ in the left-hand navigation.
View Your Member Guide
Your Member Guide explains plan benefits, tools and provides tips for navigating your healthcare experience. You can access this information 24/7 on Blue KC’s Resource Center: 2025 Member Guide
Access Your Digital Member ID Card
Blue KC makes it easier than ever to access your Member ID card anytime, anywhere. You can view, download or email a digital version of your Member ID card by logging into MyBlueKC.com and clicking ‘ID Card’ in the left-hand navigation.
Manage Your Pharmacy Benefits
When you select the ‘Pharmacy and Prescriptions’ tab in your member account on MyBlueKC.com, you have the ability to manage your prescriptions, find an in-network pharmacy and identify potential prescription savings. You can also find additional pharmacy FAQs as well as your plan’s prescription drug list.
For over 85 years, Blue KC members have been at the heart of everything we do. We’re grateful you trust us as a partner in your health and well-being. Visit BlueKC.com to learn more.
For costs and further details of the coverage, including exclusions, any reductions or limitations and the terms under which the policy may be continued in force, see your insurance producer or write Blue KC.